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9altitudes wins Microsoft 2021/2022 Inner Circle Award

9altitudes wins Microsoft 2021/2022 Inner Circle Award

Microsoft honours 9altitudes for achieving outstanding sales achievement and innovation.

9altitudes achieved the prestigious Microsoft Business Applications 2021/2022 Inner Circle award. Sales achievements that rank 9altitudes in the top echelon of Microsoft’s Business Applications global network of partners determine membership in this elite group. Inner Circle members have performed to a high standard of excellence by delivering valuable solutions that help organisations attain increased success.

Continue reading and find out what this can mean for the future of your business!

[READ ALSO] ADMIRAL DYNAMICS JOINS 9ALTITUDES >>


9altitudes reaches a new height

9ALTITUDES WINS MICROSOFT 2021/2022 INNER CIRCLE AWARD

9altitudes CEO Filip Bossuyt: “We are very fortunate to be in the top 1% of the total Business Applications ecosystem. Our customers and the relationship we have with them makes it possible to obtain this Inner Circle position. 2021/2022 Inner Circle members get invited to the Inner Circle Summit. The summit is a unique opportunity to share strategy and also network with Microsoft senior leaders and fellow partners. That means even more value for our customers in the future.”

A year of Digital transformation and customer success

“In a year of deep business transformation for every company and every industry on the planet, it is extremely rewarding to be able to recognise Microsoft Business Applications partners from every corner of the world that accelerated our joint customers’ digital transformation and also drove unsurpassed customer success,” said Cecilia Flombaum, Microsoft Business Applications Ecosystem Lead.

9altitudes wins Microsoft 2021/2022 Inner Circle Award!

“Our Inner Circle members are chosen based on their business performance as well as capabilities as an organisation, whether that’s creating IP, developing solutions, or having an industry-leading focus on digital transformation. Microsoft recognises 9altitudes for their achievements this past year, their dedication to our customers, and also their innovation around the Microsoft Cloud.”


Next-up: What to expect of Digital Transformation in 2021?

Digital Transformation Trends in 2021

Questions on what this could mean for the future of your business?


Think Digital

Admiral Dynamics joins 9altitudes

Admiral Dynamics joins 9altitudes after it acquired the Danish company Optimate, We strive to enrich 9altitudes with our specialisation in marketing, sales and also service automation through Microsoft Dynamics CRM solutions.


ADMIRAL DYNAMICS REACHES NEW HEIGHTS WITH 9ALTITUDES

CEO Marga and CFO Marc of Admiral Dynamics to join 9altitudes

Our story began in 2009 when Marga Van Laere and Marc Crauwels founded Antwerp-based Admiral Dynamics. Gradually Admiral Dynamics transformed into a leading Microsoft Dynamics CRM implementation partner in both Belgium and Slovenia.

Our vast experience in the context of marketing, sales as well as customer- and field service automation did not go unnoticed by 9altitudes. 

9altitudes aims to unite experienced companies with a proven track record to think digital and work together energetically. Sharing their local views and know-how to open up your digital world.


ADDING FUEL TO OUR EUROPEAN AMBITIONS

 Innito and Admiral Dynamics - Admiral Dynamics joins 9altitudes

In December 2018, Admiral Dynamics took over the Slovenian company Innito. As a result, we entered the Central European market and expanded our expertise even more. These synergy benefits will certainly continue to be useful within the 9altitudes group.

This acquisition ensures that we can realise European ambitions with offices namely in Belgium, the Netherlands, France, Denmark, and Slovenia.


WHERE STRONG DIGITAL TRANSFORMATION PARTNERS UNITE

Admiral Dynamics joins 9altitudes - Digital Transformation Partners

At 9altitudes there is a clear understanding of how to make a real difference. A successful digital transformation is much more than creating a new digital platform. Without a clear strategy, technology has no sustainable impact. What does make a notable difference is the human factor.

Admiral Dynamics specialises in service excellence, digital marketing and customer obsession and thus connects seamlessly with the expertise in the 9altitudes group.

“We understand very well how insight into customer experience, intelligent use of data and the deployment of the appropriate tools, can ensure those long-term goals of an organisation.”

Marc Crauwels, Admiral Dynamics

EVERY CHANGE BRINGS FORTH NEW OPPORTUNITIES

“Change is inevitable and necessary for successful companies in the 21st century. Change is not easy and often challenging. But it offers us the opportunity to do (even) better, to grow and to reinvent ourselves time and again.”

Filip Bossuyt, CEO 9altitudes

What happens when Admiral Dynamics joins 9altitudes? Through this acquisition, 9altitudes’ expertise in ERP, CRM, IoT & PLM (Product Lifecycle Management), DMS (Document Management System) and Business Analytics is now significantly strengthened in the CRM branch. 

At Admiral Dynamics, our pledge to help our clients with their challenges still stands. We continue to aim for more growth and ground-breaking ways to launch your business into new opportunities. Through 9altitudes, you continue to find a long-term partner who thinks along end-to-end, guiding you through your digital transformation.


READY TO EMBARK ON THIS NEW THRILLING JOURNEY WITH US?

We thank you for your dedicated support over the years and hope you embark with us on this exciting new journey.

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Resco.next 2019 Rome: business mobility for Dynamics 365

Admiral Dynamics was present at resco.next 2019 in Rome on October 24-25. That’s the annual enterprise mobility event of our partner Resco we didn’t want to miss out on. Our managing partners Marga Van Laere and Jure Jesenovec participated in this educational and inspirational conference to learn about new features including the product roadmap firsthand, to discover Resco’s strategic business mobility insights and to network and get technical support.

With IT and business professionals from 75 companies and 23 countries in the audience, it’s definitely the perfect occasion to get in-depth product knowledge about Resco Cloud in all its flavours like Mobile Sales, Field Service, Routes and Inspections for Microsoft Dynamics 365/CRM.

Our team kicked off the day with a 5k run just before the conference started. “Mens sana in corpore sano” like the Romans would say. After Resco’s CEO Miro Pomsar inspiring keynote, you could follow 2 different session tracks (technical or business oriented). That’s also the reason why Admiral Dynamics was there with two persons.

CEO Admiral Dynamics aka Marga running at resco.next 2019
The early bird catches the worm: a 5k run before resco.next 2019 kicked off!

Curious how Jure, CRM strategy and implementation expert, experienced the Resco event:

Resco.next opened my eyes into a field of advanced mobility. It provided an overview of what is already available today and a sneak peek into the future of mobility.

Jure Jesenovec about resco.next 2019 Rome
A smartwatch for every attendee of resco.next 2019 Rome.

Most interesting highlights for Jure were:

  • Routes: because of its intelligent overview and ability to check where your employees are likely going to be in the next few hours.
  • Inspections: it offers so much more than the name would suggest – it’s an advanced mobile platform for automated business processes.
Resco Routes as shown at resco.next 2019 Rome.

Sharing experiences with other partners worldwide, being able to talk to Resco professionals and spending time at an extremely nice venue made it definitely the mobility event of the year.”

Jure Jesenovec about resco.next 2019 Rome
Networking at resco.next 2019 Rome.

As always, the resco.next conference was truly enlightening and inspiring. Definitely worth participating! The next European edition will be in Budapest: we are already looking forward to it.

Would you like to know more about resco.next 2019? Get in touch, we’ll tell you all about it.

Image source: Resco / own pictures

Whitepaper | Derbigum: Digital Transformation lifts sales exponentially

This story starts in 2016. Derbigum was already using Dynamics CRM when they felt the urge to develop a better relationship with their prospects and customers. Looking into the problem, they came into contact with one of our Admirals. After sharing our views and maturity model, it was clear that we would be their ideal guide. Together we agreed that Admiral Dynamics would assist them in their mission to help them develop better relationships. Download your whitepaper for free, to find out about all the details!

The challenges of CRM 

When we became Derbigum’s adviser in their Digital Transformation, our first assignment was to analyse their level of digitalisation. Among other things, we learned that they utilised CRM for a variety of purposes. However, it wasn’t used to its full potential. Our Admiral was a bit shocked but understood the situation and handled that surprise as a professional. To be honest, they would probably have the same reaction when they saw our roof. 😉  

In order to have a complete overview of their needs, our Admirals did a complete assessment of the key process elements (like f.e. Relations Experience, Intelligence, Leverage). We also listened to Derbigum’s specific needs. This put us in the position to pinpoint the most important issues and offer practical solutions.   

Eventually the requirements of Derbigum became very clear and our project went into the next stage. The sales reps needed a tool with the following specifics: 

  • Mobile 
  • Easy and fast to use 
  • Access to necessary applications for sales 
  • Access to up-to-date information on demand 

Resco and CRM 

Since Derbigum was already using Microsoft Dynamics, we suggested Resco Mobile CRM. This was the most suitable mobile solution for their particular problem. It would tick off all the boxes and even more. You’re probably wondering if our solution did the trick?  

It didn’t last long before Derbigum deployed Resco Mobile CRM to all its European branches. Now Derbigum’s sales team has extra time to drink a cup of coffee. ☕ 

“Our sales team is constantly on the road and they need a powerful CRM Tool for their day-to-day prospection operations. The mobile app using RESCO technology clearly delivered a user-friendly sales supporting solution!“

Victor Marbach – Digital Journey Manager

Explaining how the Resco app exactly works, would take us too long, but you can read it in detail in our whitepaper.

Curious to find out? Download your copy! 

The influence of our CRM solution on Derbigum 

Derbigum hired us to lead them through the Digital Transformation process. This graph will show the steps we took to solve Derbigum’s problems.  

The steps that describe how we improved Derbigum's sales. Our first step is to analyse the level of digitalisation, after that we identify the needs. When we have a complete view of the situation we propose solutions and implement those solutions.

The only thing that rest us now are the results. Did we influence Derbigum’s sales activities?

Yes, we definitely did! Not only did we answer 6 direct needs of their sales department. We also improved their sales visits by 20% and their number of accounts by 15%. Speaking of effective consulting!

The results of our consultancy assignment visually represented. 20% higher sales visits and 15% more accounts.

Tend to your CRM needs 

This post summarizes how we tackled the needs of Derbigum. Every situation will be different because we keep the vision, mission and needs of each of our clients in our minds when working out a solution. We invite you to read the complete whitepaper to find out about all the interesting details.

Download it here.

About Admiral Dynamics 🚀

We help our customers to achieve their digital transformation.

We – at Admiral Dynamics – have a long standing history in marketing, sales & service automation processes.

We truly understand that insight in customer experience, use of intelligence and leveraging the appropriate operational tools that ‘do’ what they need to ‘do’ will help drive the long-term sustainable goals of an organisation. The systems we provide are on a single integrated platform with only one technology backbone provider: Microsoft Dynamics 365 (CRM). Find out more about Admiral Dynamics on our website!

Admiral Dynamics @ Resco.next 2018 Prague

Resco.next 2018 Prague: our experiences

Admiral Dynamics was present at resco.next 2018 in Prague on November 15-16. Resco.next is an educational conference organised by Resco and designed for all IT and business professionals interested in the Resco Mobile CRM solutions. Both Marga Van Laere and Koen Van de Vyver participated at the business mobility event of the year to get in-depth product knowledge about Resco Mobile CRM for Microsoft Dynamics 365/CRM.

Curious how they experienced the 2-day conference? Read Koen’s report of the resco.next 2018:

Get to know Resco Mobile CRM

“Let’s kick off with some interesting stats. This background information will give you a better understanding of Resco Mobile CRM.

Currently, Resco has 2.200 company customers (51% Europe, 39% North-America, 8% New-Zealand, 2% other countries), 150.000 licensed mobile users, with an average daily use of 11 sessions a day, 9 minutes and 42 seconds per session, which totals in a staggering 1 hour 42 minutes a day.

No wonder that Resco.next 2018 attracts more than 200 attendees from over 24 countries, representing 92 companies and enjoying 28 sessions in 2 days. These sessions are divided in 2 tracks: a sales-oriented business track and a more technical track. Of course, there’s plenty of time to network in order to get to know the team behind Resco. As well as having one-on-one conversations with the Resco engineers and learn from partners and even competitors.

So what are my key take-aways from Resco.next 2018?

  • First of all, Resco will invest heavily in partnerships. The partner enablement program lets business partners step up their game and is an example of their partner’s focus. However, from a partner perspective, the most interesting news came from Resco’s announcement. In the future, Resco will deliver a robust mobile solution to Microsoft Dynamics 365 for Field Service. Read the full press release at PRNewswire.
  • Secondly, Resco’s road map looks both interesting and promising. Aditionally, Resco will further developtheir Route Planner and Inspections modules. Their functionalities are a great addition to the Dynamics 365/CRM stack. Which makes me extremely happy as a Dynamics consultant. Moreover, Resco will push out the HTML version of the Woodford configuration tool. This brings them back to the present, as the old Silverlight version depreciated in 2020.
  • Last but not least, Resco confirmed its status as the leading mobile solution for Dynamics CRM and Salesforce. The inspirational sessions hosted by partners and with the Mobility Success Panel made that clear. Participants of the panel were Gustaf Westerlund, Jeremy Higgins, Ilya Naroditskiy, Daniel Buzatu, Nils Oltenau and myself (Koen Van de Vyver). These panelists shared some of their insights. Moreover, they also gave sound advice on things you should (re)think of before implementing Resco as a mobile solution.”

As always, the resco.next conference was truly educational and inspirational. Definitely worth participating! The next European edition is in Rome: Admiral Dynamics will be there for sure.

Would you like to know more about resco.next 2018? Get in touch, we’ll tell you all about it!

Admiral Dynamics @ Digital Transformation Conference

Partner of the Digital Transformation Conference

We’re proud to be the first platinum sponsor of the Digital Transformation Conference organised on April 18 in Mechelen (Lamot Congres Centre). This one-day event is being organised for the second time already. The Digital Transformation Conference gives visitors the unique opportunity to get updated on the latest evolutions in digital transformation. It’s the perfect event to be immersed with inspiring keynotes, workshops, experiences, live demos and much more.

Admiral Dynamics is a prime partner of the Digital Transformation Conference. Both Marga Van Laere and Marc Crauwels are sharing their knowledge with you during their speaker slots. They will be talking about their experiences regarding business and customer innovation. You could also meet us at our booth in the exhibition area.

As a partner of the Digital Transformation Conference, we can offer you a discount on your entrance ticket. For the discount ticket, you will only pay €45 (instead of €75) for a whole day (including lunch and coffee breaks). So don’t hesitate and make sure to buy your entrance ticket via this link or the button below!

Sign up for the event and don’t forget to meet us at our booth on April 18! We are happy to welcome you.

Microsoft Dynamics 365 partnership renewal

For the 8th time in a row Admiral Dynamics has renewed her strategic partnership with Microsoft. We are proud to be called an official partner for Dynamics 365 Cloud Customer Relationship Management.

Of course, this is something we could only attain with the help of and together with our loyal clients and dedicated team. THANK YOU!