Warmest thoughts and best wishes for a wonderful Holiday and a Happy New Year!
Here is how we celebrated Christmas to spread cheer as well as festive fun this year. We played a hilarious game of Bingo and also rewarded the winners with book vouchers from a local bookshop. Perfect time for a cosy read with this cold weather.
Congrats to our winners:
How to make the best out of this Holiday Season?
Santa delivered a mysterious package at our doorsteps this morning! We couldn’t wait to open the box, and we do apologise to the wrapping paper for reasons we cannot disclose. If anybody asks, it was the kids’ fault.
The box was filled to the brim with deliciousness and reminded us of the many sweet moments we shared. Sadly, what is only left in the box now are cookie crumbs and bits of the wrapping paper. Again if anybody asks, the kids’ ate it all.
What happens to self-service when the holidays are over?
Here is a Holiday read for you! What you need to know today is that 70% of your customers prefer to solve issues by themselves. However, only 9% actually succeeds in solving their problems on their own.
That means bad news for businesses who aren’t prepared for the flood of online traffic. Which is why you need to quickly review and improve self-service options!
Curious for more? Click here!