WANT TO IMPLEMENT A FULLY-INTEGRATED AND PAPERLESS
SERVICE OPERATION IN YOUR BACK OFFICE AND IN THE FIELD?
WANT TO IMPLEMENT A FULLY-INTEGRATED AND PAPERLESS SERVICE OPERATION IN YOUR BACK OFFICE AND IN THE FIELD?
ANY COMPANY THAT SENDS OUT EMPLOYEES
NEEDS TO FOCUS ON EXCELLENT CUSTOMER SERVICE.
ANY COMPANY THAT SENDS OUT EMPLOYEES NEEDS TO FOCUS ON EXCELLENT CUSTOMER SERVICE.
CAN You KEEP UP WITH THE QUICK PACE YOUR INDUSTRY IS MOVING?
DO YOU EXPERIENCE INTENSE COMPETITION TO GENERATE BUSINESS?
DO YOU EXPERIENCE INTENSE COMPETITION TO GENERATE BUSINESS?
STRUGGLING TO FIND and maintain SKILLED AND QUALIFIED EMPLOYEES?
HOW DO YOU KEEP THEM MOTIVATED IN THIS FAST-PACED WORLD?
WHAT ABOUT THE STRUGGLE OF FINDING AND MAINTAINING HIGH-SKILLED AND QUALIFIED EMPLOYEES?
HOW DO YOU DEAL WITH
GROWING CUSTOMER DEMANDS?
HOW DO YOU DEAL WITH GROWING CUSTOMER DEMANDS?
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FIELD SERVICE

Field service providers typically dispatch their field workforce and resources to remote locations to provide installation, repair, maintenance or inspections for equipment or services. They may manage, maintain and monitor these assets under a predefined service or maintenance contract

7 REASONS TO INVEST IN FIELD SERVICES SOLUTIONS

The days when field service squad were tasked with installing, maintaining or repairing equipment at a customer site only carried a phone, paper and the tools/spare parts they needed are over. More and more companies understand the need to empower their people with solutions that help streamline workflows both in the field and at the office.

Here’s why:

ENGAGE WITH YOUR CUSTOMERS

Customer centricity is key to winning in the market these days. This implies much more than delivering high-quality products or solutions; customers expect superior service.

DRIVE OPERATIONAL PRODUCTIVITY AND EFFICIENCY

Fit for purpose solutions help your dispatchers to schedule field tasks efficiently, while assisting your field team in reaching the customer site quickly and finishing their tasks with highly qualitative

SAVE COSTS AND BOOST PROFITS

Efficient scheduling, first-time fixes, clear insights into warranty and SLAs and prompt, correct billing help you save costs. Even more, service, when done well, can be a huge profit center.

STRENGTHEN YOUR BRAND REPUTATION

World-class field services will not only affect initial product purchases; it will also impact the value of your brand and keep customers coming back again and again.

WIN NEW BUSINESS

If handled well, field services can evolve from reactive to preventive and even predictive maintenance. Your field workers – who know the customer better than anyone – can become a commercial representation and boost your cross and upselling capabilities.”

EFFICIENT AND CORRECTER END TO END FLOW

From request to invoice.

Beat the competition

Beat your competitors who aren’t on top of these trends and challenges.

7 KEY BENEFITS OF FIELD SERVICE MANAGEMENT

MANAGE DEMAND FOR SERVICE

PLAN WORK & RESOURCES

INFORM & ENABLE FIELD WORKERS

DIGITAL & FLEXIBLE WORK ORDERS

INVENTORY MANAGEMENT

PERFORM ANALYSIS

CONNECTED FIELD SERVICE

Curious to find out more aBOUT FIELD SERVICE MANAGEMENT?

There is lots more to tell about Field Service & Inspections. Eager to learn more?
Check our blog and find out more Field Service.

Industries that need to go digital - Field Service Inspections

Industries that need to go digital

All industries need to prioritize digitisation to survive in these digitally driven times. Outdated paper-based processes are drastically limiting your business' financial gain and given the competitiveness in your industry, getting ahead now is more than ever crucial.

5 Trends in Field Service for 2020 and beyond

Field service is evolving enormously, just like technology and…

Resco.next 2019 Rome: business mobility for Dynamics 365

Admiral Dynamics was present at resco.next 2019 in Rome on October…

Looking for more concrete use cases, real-life demos and typical scenarios?

Discover our upcoming online seminars and events to explore new ways to support your field service technicians.
You can always get in touch for more detailed information about these topics.
Don’t hesitate to contact us.

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Master Your Omnichannel with CRM Dynamics 365
Online Seminar Advanced Sales Routing for Dynamics 365 CRM
Online Seminar Analyse your CRM Data with Power Bi
Online Seminar Inspections with Field Service

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