Online Seminar: What’s new in Dynamics 365?

Date: 29/10/2020

Time: 10:30 - 11:30

Location: Webinar

20200701 – Events Online Seminar What’s Newin Microsoft Dynamics 365 – 1200×627

Transform your data into visual insights and make impactful decisions.

Microsoft Dynamics 365 helps companies of all sizes and complexities to digitally transform their organisations across all lines of business – whether it’s marketing, sales, service, finance, operations or talent – and at their own pace.

We would like to share our knowledge and thoughts regarding the latest evolutions and innovative trends within Dynamics 365 during an online seminar.

Catch the latest news on Thursday morning 29 October 2020

Make sure to register today, if you don't feel like missing this morning session on Thursday 29th of October 2020 in virtual format!


Date, time and location

Date Thursday 29 October 2020
Time 10:30 - 11:30
Location  Webinar

Would you like to learn about the latest ins and outs of Dynamics 365? Register today!


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Analyse your Dynamics CRM data with Power BI

Date: 15/09/2020

Time: 11:00 - 11:30

Location: Webinar

20200701 – Events Online Seminar Analyse Your CRM Data – 1200×627

Transform your data into visual insights and make impactful decisions.

Microsoft Dynamics Power BI is the looking-glass you need to uncover insights hidden in your data. Discover how analytics are being reinvented to greatly benefit your business' growth in this webinar.

Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights.

Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.

Never miss an opportunity. Find out how on Tuesday morning 15 September 2020

The webinar focuses on the effective use of Power BI to maximize your company's potential. This knowledge enables you to never miss an opportunity by taking the right action at the right time. 

Make sure to register today, if you don't feel like missing this morning session on Tuesday 15th of September 2020 in virtual format!


Date, time and location

Date Tuesday 15 September 2020
Time 11:00 - 11:30
Location  Webinar

Did we spark your interest and do you want to discover more about how Power BI can be your ultimate sidekick? Register now!


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Mastering your Omnichannel Customer Experience

Date: 10/09/2020

Time: 11:00 - 11:30

Location: Webinar

20200701 – Events Online Seminar Mastering Your Omnichannel – 1200×627

Maximize your Customer Experience efficiency 

Microsoft Dynamics 365 Customer Service was designed to empower everyone, regardless of their technical ability, to collaborate and solve problems fast. 

With omnichannel (phone, SMS, chat, social media) capabilities for Dynamics 365 Customer Service, contact centre employees can provide consistent, personalized support while working remotely.

Get the most out of your omnichannel on Thursday morning 10 September 2020

We will provide you with concrete answers for all your (technical) customer service related questions during this webinar.

The webinar focuses on the effective use of Customer Service, enabling customers to receive the right level of support even working online.

Make sure to register today, if you don't feel like missing this morning session on Thursday 10th of September 2020 in virtual format!


Date, time and location

Date Thursday 10 September 2020
Time 11:00 - 11:30
Location  Webinar

Bring out the best out of your omnichannel through this online seminar. Register now to find out how.


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Advanced Sales Routing

Date: 03/09/2020

Time: 10:30 - 11:30

Location: Webinar

20200701 – Events Online Seminar Advanced Sales Routing – 1200×627

Fuel your Sales Team with the right leads

Getting the right qualified leads to the right person is essential. So, are you managing your leads properly?

At the end of the day, it would be a shame if those leads end up slipping through the cracks. Following-up is a must. But how do you do this faster while maintaining your entire sales process?

Discover how your business can overcome this challenge through this webinar on Thursday 3th of September 2020


Expect lots of interactive demos, use cases and inspiration.

Date, time and location

Date Thursday 3 September 2020
Time 10:30-11:30
Location  Webinar

This is your opportunity to think digital and to drive your business to the fullest! Register now.

Questions or other requirements?

Do you have questions about this event? Want to know more about other events or would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Inspections with Field Service

Date: 27/08/2020

Time: 11:00 - 11:30

Location: Webinar

20200701 – Events Online Seminar Inspections with Field Service – 1200×627

How do you ensure a smooth work order without drowning your Field Service Technicians in a sea of paper-based questionnaires?

Think digital. In other words, all you need to do is to provide digital forms which are easier to create, manage, and adapt to any given scenario.

This is your chance to explore new ways to eliminate tedious paperwork and draining long after-work hours. Unravel how to support your Field Service Technicians and above all: tackle the many challenges they are facing today.

In conclusion, this webinar on Thursday 27th of August 2020 introduces participants to the use of Field Service with offline mobility in combination with Microsoft Dynamics 365.

Expect lots of interactive demos, use cases and inspiration!

Date, time and location

Date Thursday 27 August 2020
Time 11:00-11:30
Location  Webinar

This is your opportunity to think digital! Register now.

Questions or other requirements?

Do you have questions about this event? Want to know more about other events or would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

DM-Online Seminar: Dynamics 365 meets Power BI

Date: 06/05/2020

Time: 9:00 - 10:00

Location: Webinar

3

How to quickly access & analyse your data in these challenging times

More than ever, well-informed decisions are essential to survive in these uncertain times that we are facing. Available data presented through innovative dashboards, helps you immediately understand what the impact is going forward.

Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.

This webinar on Tuesday 19th of May 2020 introduces participants to the use of Power BI and custom visuals.

Speaker of the event will be Jure Jesenovec, CRM strategy & implementation expert, Managing Partner at Admiral Dynamics (LinkedIn)

The webinar focuses on the use of Power BI functionality and technical possibilities of analysing data trends within their CRM organisation. Secondly, we’ll demonstrate the rich and clear view of your extended sales data that provide comprehensive insights for management.

Date, time and location

Date Tuesday 19 May 2020
Time 9:00-10:00
Location  Webinar

Questions or other requirements?

Do you have questions about this event? Want to know more about other events? Would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Dynamics 365 meets Power BI

Date: 19/05/2020

Time: 9:00 - 10:00

Location: Webinar

3

How to quickly access & analyse your data in these challenging times

More than ever, well-informed decisions are essential to survive in these uncertain times that we are facing. Available data presented through innovative dashboards, helps you immediately understand what the impact is going forward.

Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.

This webinar on Tuesday 19th of May 2020 introduces participants to the use of Power BI and custom visuals.

Speaker of the event will be Jure Jesenovec, CRM strategy & implementation expert, Managing Partner at Admiral Dynamics (LinkedIn)

The webinar focuses on the use of Power BI functionality and technical possibilities of analysing data trends within their CRM organisation. Secondly, we’ll demonstrate the rich and clear view of your extended sales data that provide comprehensive insights for management.

Date, time and location

Date Tuesday 19 May 2020
Time 9:00-10:00
Location  Webinar

Questions or other requirements?

Do you have questions about this event? Want to know more about other events? Would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

Digital Inspiration Day 2020

Date: 01/10/2020

Time: 08:30 - 18:30

Location: Den Berg, Londerzeel

Digital-Inspiration-Day-Admiral-Dynamics-Emailheader-600x270px-nodate

Every day brings new challenges in your business. Finding the right digital solutions is not an easy task.

Admiral Dynamics wants to clarify how a business strategy can be turned into professional operations, using a range of integrated solutions focussing on quality and delivery to the customer.

That is why we want to bring together like-minded people enjoying a digital bath of opportunities at our first Digital Inspiration Day on 1st of October 2020.

Why join us?

  • Get answers from experts within their fields including real-life cases.

  • Get inspired by and interact with our speakers and the diverse group of guests.

  • Get immersed into digital business transformation in all its facets.

💡 Have a look at the Digital Inspiration Day webpage to find out more about the inspirational presenters, the exciting program, the practical details and our partners.

Practicalities

Here are already the practical details:

Date Thursday 1st of October 2020
Time 8:30 - 18:30
Location Den Berg, Londerzeel

Register today

Make sure to register if you don't feel like missing out on the Digital Inspiration Day on Thursday 1st of October 2020.

Online Seminar: A day in the life of a customer service agent

Date: 24/04/2020

Time: 09:00 - 10:00

Location: Webinar

Customer Service Webinar

Working from "anywhere" providing Excellent Customer Service

Microsoft Dynamics 365 Customer Service was designed to empower everyone, regardless of their technical ability, to collaborate and solve problems fast. The realization of that idea has never been more impactful than in this time of COVID 19-crisis.

The global pandemic is straining service centres everywhere, with a massive uptick in call volumes, further complicated by many agents working remotely. With omnichannel (phone, SMS, chat, social media) capabilities for Dynamics 365 Customer Service, contact centre employees can provide consistent, personalized support while working remotely.

Learn more on Friday morning 24 April 2020

We will provide you with concrete answers for all your (technical) customer service related questions during this webinar.

The webinar focuses on the effective use of Customer Service, enabling customers to receive the right level of support even working online.

Speaker of the event will be Marga Van Laere, Managing Partner at Admiral Dynamics (LinkedIn).

Make sure to register today, if you don't feel like missing this morning session on 24/04/2020 in virtual format!


Date, time and location

Date Friday 24 April 2020
Time 9:00 - 10:00
Location  Webinar

Would you like to learn about the perfect workday of a customer service agent? Register now if you want to be sure of your seat!


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: A day in the life of a field service engineer

Date: 26/03/2020

Time: 09:00 - 10:00

Location: Online webinar

20200326 – Event Field Service – 600x313px

How To Simplify The Life Of A Worker In The Field

Field service engineers are always on the road, doing inspections and repairs if needed. After a long day of working and driving around, they need to do the required paperwork to inform their back-office colleagues.

Why would you digitise your field service? Eliminating paperwork including long after-work hours, optimising routes and improving communication are just a few of the advantages of starting using Field Service on the go.

Often, your mobile workers are in remote areas with no or limited internet connection. Therefore a solution that works in offline mode and stores the data securely on their mobile device, is a must for every technician in the field.

We will provide you with a solid answer for all these field service related questions during our webinar.

This morning session on Thursday 26 March introduces participants to the use of Field Service with offline mobility in combination with Microsoft Dynamics 365. Expect lots of interactive demos, use cases and inspiration!

Make sure to register today, if you don't feel like missing this morning session on 26/03/2020.

! Update: due to the current extreme circumstances caused by the corona virus (Covid-19) we are living in, we will change this meeting to a virtual meetup. This also means that our seats are quasi unlimited! Don't hesitate to register and let's speak on 26 March.


Date, time and location 

Date Thursday 26 March 2020
Time 9:00 - 10:00
Location  Virtual meetup - we changed the format to an online webinar

Would you like to learn about the perfect workday of a mobile worker? Register now.


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.