Online Seminar: What’s new in Dynamics 365?

Date: 29/10/2020

Time: 10:30 - 11:30

Location: Webinar

20200701 – Events Online Seminar What’s Newin Microsoft Dynamics 365 – 1200×627

Digital is taking over. How are you overcoming the challenge?

Microsoft Dynamics 365 helps companies of all sizes and complexities to digitally transform their organisations across all lines of business – whether it’s marketing, sales, service, finance, operations or talent – and at their own pace.

We would like to share our knowledge and thoughts regarding the latest evolutions and innovative trends within Dynamics 365 during an online seminar.

Catch the latest news on Thursday morning 29 October 2020

Make sure to register today, if you don't feel like missing this morning session on Thursday 29th of October 2020 in virtual format!


Date, time and location

Date Thursday 29 October 2020
Time 10:30 - 11:30
Location  Webinar

Would you like to learn about the latest ins and outs of Dynamics 365? Register today!


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Mastering your Omnichannel Customer Experience

Date: 13/10/2020

Time: 11:00 - 11:30

Location: Webinar

20201013 – Events Online Seminar Mastering Your Omnichannel – 1200×627

Maximize your Customer Experience efficiency 

Microsoft Dynamics 365 Customer Service was designed to empower everyone, regardless of their technical ability, to collaborate and solve problems fast. 

With omnichannel (phone, SMS, chat, social media) capabilities for Dynamics 365 Customer Service, contact centre employees can provide consistent, personalized support while working remotely.

Get the most out of your omnichannel

We will provide you with concrete answers for all your (technical) customer service related questions during this webinar.

The webinar focuses on the effective use of Customer Service, enabling customers to receive the right level of support even working online.

Make sure to register today, if you don't feel like missing this morning session on Tuesday 13th of October 2020 in virtual format!


Date, time and location

Date Tuesday 13 October 2020
Time 11:00 - 11:30
Location  Webinar

Bring out the best out of your omnichannel through this online seminar. Register now to find out how.


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Advanced Sales Routing

Date: 22/09/2020

Time: 11:00 - 11:30

Location: Webinar

20200701 – Events Online Seminar – 1200×627

Fuel your sales visits with more customers in fewer miles.

How much time are you spending on the road to visit prospects and customers? Don't you think you could achieve far more in less time by managing and scheduling your sales visits efficiently?

 

30 minutes is all it takes for you to find out how you can:

  • get the most out of your workday with the right customers or prospects;
  • spend more time on selling and less on tedious paperwork and scheduling.

This webinar enables you to reach your sales goals by putting together a solid route map in a flash. Rank all customers by priority, call frequencies and even scheduled appointments at the push of a button. Learn all about mobile sales data to truly empower yourself to start selling smarter.

Discover how to get in touch and stay connected with your customers during this webinar on Tuesday 22nd of September 2020.

3 reasons why you should attend:

Date, time and location

Date Tuesday 22 September 2020
Time 11:00-11:30
Location  Webinar

Did we spark your interest in optimizing sales flows and do you want to expand your knowledge on advanced sales routing? Register now.

Questions or other requirements?

Do you have questions about this event? Want to know more about other events or would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Analyse your Dynamics CRM data with Power BI

Date: 15/09/2020

Time: 11:00 - 11:30

Location: Webinar

20200701 – Events Online Seminar Analyse Your CRM Data – 1200×627

How are you using your data to take action in these uncertain times ?

Just think of the enormous amount of data that you are collecting daily. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses.

It seems absurd to analyse all of that when you have limited time, manpower and tools. Yet, that right there is what we will focus on in this session.

Explore ways to easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.

3 Reasons why you should attend:

  • Learn how data-driven decision-making is greatly impacting businesses.
  • Ask us questions on how to turn data into visually immersive and interactive insights.
  • Get insights through various interactive demos and real-life cases.

Never miss out on an opportunity.

Uncover insights hidden in your data and discover how analytics are being reinvented to greatly benefit your business' growth in this webinar. Make sure to register today to find out how!


Date, time and location

Date Tuesday 15 September 2020
Time 11:00 - 11:30
Location  Webinar

Did we spark your interest and do you want to discover more about howyour data can be your ultimate sidekick? Register now!


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Inspections with Field Service

Date: 27/08/2020

Time: 11:00 - 11:30

Location: Webinar

20200701 – Events Online Seminar Inspections with Field Service – 1200×627

How do you ensure a smooth work order without drowning your employees in a sea of paper-based questionnaires?

Think digital. In other words, all you need to do is to provide digital forms which are easier to create, manage, and adapt to any given scenario.

This is your chance to explore new ways to eliminate tedious paperwork and draining long after-work hours. Unravel how to support your employees and above all: tackle the many challenges they are facing today.

In conclusion, this webinar on Thursday 27th of August 2020 introduces participants to the use of Field Service with offline mobility in combination with Microsoft Dynamics 365.

Expect lots of interactive demos, use cases and inspiration!

Date, time and location

Date Thursday 27 August 2020
Time 11:00-11:30
Location  Webinar

This is your opportunity to think digital! Register now.

Questions or other requirements?

Do you have questions about this event? Want to know more about other events or would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

DM-Online Seminar: Dynamics 365 meets Power BI

Date: 06/05/2020

Time: 9:00 - 10:00

Location: Webinar

3

How to quickly access & analyse your data in these challenging times

More than ever, well-informed decisions are essential to survive in these uncertain times that we are facing. Available data presented through innovative dashboards, helps you immediately understand what the impact is going forward.

Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.

This webinar on Tuesday 19th of May 2020 introduces participants to the use of Power BI and custom visuals.

Speaker of the event will be Jure Jesenovec, CRM strategy & implementation expert, Managing Partner at Admiral Dynamics (LinkedIn)

The webinar focuses on the use of Power BI functionality and technical possibilities of analysing data trends within their CRM organisation. Secondly, we’ll demonstrate the rich and clear view of your extended sales data that provide comprehensive insights for management.

Date, time and location

Date Tuesday 19 May 2020
Time 9:00-10:00
Location  Webinar

Questions or other requirements?

Do you have questions about this event? Want to know more about other events? Would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

Online Seminar: Dynamics 365 meets Power BI

Date: 19/05/2020

Time: 9:00 - 10:00

Location: Webinar

3

How to quickly access & analyse your data in these challenging times

More than ever, well-informed decisions are essential to survive in these uncertain times that we are facing. Available data presented through innovative dashboards, helps you immediately understand what the impact is going forward.

Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.

This webinar on Tuesday 19th of May 2020 introduces participants to the use of Power BI and custom visuals.

Speaker of the event will be Jure Jesenovec, CRM strategy & implementation expert, Managing Partner at Admiral Dynamics (LinkedIn)

The webinar focuses on the use of Power BI functionality and technical possibilities of analysing data trends within their CRM organisation. Secondly, we’ll demonstrate the rich and clear view of your extended sales data that provide comprehensive insights for management.

Date, time and location

Date Tuesday 19 May 2020
Time 9:00-10:00
Location  Webinar

Questions or other requirements?

Do you have questions about this event? Want to know more about other events? Would you like to receive an in-house/customised training?

Don’t hesitate to contact us, we are happy to help you.

Online Seminar: A day in the life of a customer service agent

Date: 24/04/2020

Time: 09:00 - 10:00

Location: Webinar

Customer Service Webinar

Working from "anywhere" providing Excellent Customer Service

Microsoft Dynamics 365 Customer Service was designed to empower everyone, regardless of their technical ability, to collaborate and solve problems fast. The realization of that idea has never been more impactful than in this time of COVID 19-crisis.

The global pandemic is straining service centres everywhere, with a massive uptick in call volumes, further complicated by many agents working remotely. With omnichannel (phone, SMS, chat, social media) capabilities for Dynamics 365 Customer Service, contact centre employees can provide consistent, personalized support while working remotely.

Learn more on Friday morning 24 April 2020

We will provide you with concrete answers for all your (technical) customer service related questions during this webinar.

The webinar focuses on the effective use of Customer Service, enabling customers to receive the right level of support even working online.

Speaker of the event will be Marga Van Laere, Managing Partner at Admiral Dynamics (LinkedIn).

Make sure to register today, if you don't feel like missing this morning session on 24/04/2020 in virtual format!


Date, time and location

Date Friday 24 April 2020
Time 9:00 - 10:00
Location  Webinar

Would you like to learn about the perfect workday of a customer service agent? Register now if you want to be sure of your seat!


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Online Seminar: A day in the life of a field service engineer

Date: 26/03/2020

Time: 09:00 - 10:00

Location: Online webinar

20200326 – Event Field Service – 600x313px

How To Simplify The Life Of A Worker In The Field

Field service engineers are always on the road, doing inspections and repairs if needed. After a long day of working and driving around, they need to do the required paperwork to inform their back-office colleagues.

Why would you digitise your field service? Eliminating paperwork including long after-work hours, optimising routes and improving communication are just a few of the advantages of starting using Field Service on the go.

Often, your mobile workers are in remote areas with no or limited internet connection. Therefore a solution that works in offline mode and stores the data securely on their mobile device, is a must for every technician in the field.

We will provide you with a solid answer for all these field service related questions during our webinar.

This morning session on Thursday 26 March introduces participants to the use of Field Service with offline mobility in combination with Microsoft Dynamics 365. Expect lots of interactive demos, use cases and inspiration!

Make sure to register today, if you don't feel like missing this morning session on 26/03/2020.

! Update: due to the current extreme circumstances caused by the corona virus (Covid-19) we are living in, we will change this meeting to a virtual meetup. This also means that our seats are quasi unlimited! Don't hesitate to register and let's speak on 26 March.


Date, time and location 

Date Thursday 26 March 2020
Time 9:00 - 10:00
Location  Virtual meetup - we changed the format to an online webinar

Would you like to learn about the perfect workday of a mobile worker? Register now.


Questions or other requirements?

Do you have questions about this session?
Want to know more about other events?
Would you like to receive an in-house/customised workshop?
Don’t hesitate to contact us, we are happy to help you.

Digital First 2019

Start date: 16/10/2019 - End date: 17/10/2019

Time: 10:00 - 19:00

Location: Tour & Taxis, Brussels

Be part of the digital revolution at Belgium’s leading digital event, Digital First 2019.

Discover the endless possibilities of digitalisation at this 2-day event with over 150 conferences and 100 exhibitors. And we will be there too!

Meet Admiral Dynamics @ Digital First 2019

  • Get inspired at the 14th edition of Digital First by listening to Admiral Dynamics’ powerful keynote by our speaker Laurent Van Aert.

  • Get to know us during the network drink at the networking zone (in front of our booth 8Q) and learn more about out how to energise your business!

  • Experience live demos at booth 8Q and explore new digital trends and future business potentials to achieve your digital transformation.

Meet us at Digital First to make this digital revolution yours!

Don't miss out:

Date and location

Date Time Item
Wednesday 16 October 2.10 - 2.35 PM Inspiring speech by Admiral Dynamics' Laurent Van Aert @ Digital Transformation Room
Wednesday 16 October 4.30 - 7 PM Networking Drink @ Networking Zone

Experience the pinnacle of the digital revolution at this leading digital event in Belgium. See you at Digital First?!