After an intensive period of training, learning and sweating we earned our next certification level: Early Adopter Partner for FieldOne. This certification adds again up to our current experience namely: offering a total Customer Engagement platform and processes to our Customers.
FieldOne is one of the latest acquisitions of Microsoft. FieldOne provides software to address the complex challenges customers face in managing enterprise field service organizations, maximizing efficiency and minimizing costs.
FieldOne is built native within Dynamics CRM and covers:
- Schedule and Dispatch Service Interventions
- Automated Routing
- Service Agreements
- Product & Inventory Management
- Knowledge Management
- Mobile apps
- Business Intelligence
- Customer Communication
Want to know more or want to see this in action, contact us!