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Summit EMEA Dublin 2018

Day 3 @ Summit EMEA Dublin 2018

As you could already read on our blog, our colleague Laurent Van Aert was at the Summit EMEA in Dublin the past 3 days. Laurent’s diary of the first two days are available on this blog: read his experiences of day 1 and day 2.

Curious how his 3rd day at the Summit EMEA Dublin 2018 looked like? Laurent explains it here:

“Really enjoying the final day at the Summit EMEA in Dublin. We started off with getting some profound insights in how LinkedIn can be deeply integrated into Dynamics 365, showing the immense advantages enforcing both sales as HR performances.

This session was followed with a demo on how powerful PowerApps can be to deliver a specific application for the branches of Metro Bank enabling employees to provide a great customer experience. Of course implementing new systems, apps, procedures and other within an organisation aren’t possible without taking care of the aspect of change management. Very useful insights about this matter were provided in a dedicated session concerning internal (digital) transformation.

Last but not least the Summit ended with a comprehensive and accurate representation of the developments of email integration within Dynamics 365, including the latest alteration of keeping the Outlook client and the enhancements of the fully integrated email function within the new Microsoft Dynamics 365 for Marketing module.

It has been some exciting days and the future is looking bright for sure!”

Would you like to know more about the Summit EMEA Dublin 2018? Get in touch, we’ll tell you all about it!

Digital Transformation Conference

Admiral Dynamics was a prime partner of the Digital Transformation Conference organised on Wednesday April 18 in Mechelen (Lamot Congres Center). This one-day event gave visitors the unique opportunity to get updated on the latest evolutions in digital transformation. It was the perfect occasion to have yourself immersed with inspiring keynotes, workshops, experiences, live demos and much more.

We were proud to be part of the conference and would like to thank everyone for listening to our presentations, passing by our booth and talking about their digital transformation plans.

Missed it? No worries, check out our aftermovie and find out how it was! And make sure that you’ll be there at the next edition of the Digital Transformation Conference.

Don’t have time to check out our short movie, have a glimpse at our photo album instead. You can watch it here.

 

Video & photos by CS Pictures

Summit EMEA Dublin 2018

Day 2 @ Summit EMEA Dublin 2018

As you could already read on our blog, our colleague Laurent Van Aert is currently attending the Summit EMEA in Dublin. You can read Laurent’s first day report here.

Curious how day 2 at the Summit EMEA Dublin 2018 went? Then you should read further:

“It has again been a packed day full of sessions! In the morning an elaborative session around 360° Customer Service Engagement provided us with a broad scope of possibilities for delivering a professional approach towards customers using PowerApps, Unified Service Desk solutions and more tools depending on the various ways of interaction with customers throughout the entire servicing journey.

As the deadline for being GDPR compliant is approaching rapidly, Microsoft demonstrated not only how they ensure being compliant as a data controller, but also how the Microsoft solution delivers the necessary tools and functionalities for any organisation or company in order to respond to the different challenges concerning the privacy regulation.

In the afternoon, a session on full Office 365 integration using SharePoint, OneDrive and OneNote provided quite some insights in how this can be set up efficiently and how to assure an effective empowerment of employees surfing on the wave of digital transformation. Furthermore we also had the opportunity to get deeper insights in how to guarantee an efficient implementation of Portals, including Microsoft’s new v8 multiple out-of-the-box solutions.

A final highlight of the day definitely was the Vodafone Iceland case about a effective customer engagement project using Dynamics 365/CRM showing that any digital transformation program needs to be driven by and carried throughout the entire organisation to ensure being successful. It was again a very enriching day! Tomorrow it’s already the last one but my expectations are (still) high!”

Check out this blog post for an update on day 3 of the Summit EMEA Dublin 2018.