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Summit EMEA Dublin 2018

Day 1 @ Summit EMEA Dublin 2018

Our colleague Laurent Van Aert is attending the Summit EMEA in Dublin. Summit EMEA is the User Group conference that brings Microsoft Dynamics 365, AX and CRM users, industry experts and software development vendors together to discuss important issues, to learn about product updates and to find genuine solutions that suit your business needs.

You can read Laurent’s impressions of day 1:

“It has been an exciting & interesting first day at the Summit EMEA Dublin 2018! We kicked off with a promising opening presentation demonstrating how Microsoft’s Business Applications can tremendously accelerate Digital Transformation. Followed by a live demo of Customer Engagement leveraging the capabilities of Microsoft Social Engagement, Customer Engagement, Portal Technology and more tools all combined to engage with your customer making sure expectations set by the brand’s strategy and related commitments are more than met.

At the same pace more valuable insights were gained during the afternoon sessions focusing firstly on Resco’s brand new Inspections module. And last but not least, we were introduced to Microsoft Dynamics 365 for Marketing which will become the enabler for truly monitoring and steering the customer journey. I’m already looking forward to attend tomorrow’s sessions!”

Check out these blog items for more Dublin news: day 2 and day 3.

Marketoonist-Customer Journey-Admiral Dynamics

Do you ‘catch’ your customer?

Customers are more and more demanding. Your company’s success rate is measured by them, by the speed of delivery, the flexibility in performing your service, the quality of your products and services and last but not least the price of your products and services. That is why it is of the utmost importance to have an in-depth understanding of your customers’ business proposition with which you can then align perfectly to jointly increase market penetration.

Think ‘with’ your customer instead of think ‘for’ brings better alignment!

Curious how we would tackle this question?

Come and listen to one of our key notes at the Digital Transformation Conference on April 18 (Mechelen). Both Marga Van Laere and Marc Crauwels will be sharing their knowledge and experience. You could also pop over to our booth at the exhibition area. We’re delighted to provide you with our insights about ‘catching’ your customer.

Of course we can also assist you with mapping and optimising the customer journey for your business. Make sure to contact us, either at the conference or through our website. Ready for your digital transformation?

Order your ticket for the Digital Transformation Conference

As a privileged partner of the Digital Transformation Conference, we can offer you a reduction on your entrance. For the discount ticket, you will only pay €45 (instead of €75) for a whole day (including lunch and coffee breaks).

Don’t hesitate and make sure to buy your entrance ticket through our website. We’d love to meet you at the conference on April 18!