Microsoft Dynamics 365 apps

Dynamics 365: 2 major updates per year

Microsoft recently announced a change in their service update process for Dynamics 365 (online). As from now, there will be two major releases per year, foreseen in April and October. Doing so Microsoft wants to lower upgrade costs, offer the latest capabilities and functionalities to all users and provide a better support experience.

Release notes of these predictable updates will be published months prior to each major update to be prepared for the new features and improvements. Next to early visibility of the upcoming changes, both partners as customers will be able to test the latest capabilities early in the update cycle. The Dynamics 365 updates will be made available in a sandbox environment well in advance of its release.

Besides these 2 major updates, Microsoft will deploy performance and reliability improvement updates throughout the year.

Microsoft’s extended announcement is available on their blog.

Get in touch if you would like to know more about this announcement or any other Dynamics 365 related question. Stay tuned for more Dynamics 365 news!

 

Image source: Microsoft

Team Admiral Dynamics goes VR

On Wednesday July 5 the Admiral Dynamics team stepped out of reality and went on a virtual reality adventure @ The Park Playground. Admiral’s mission was to kill the zombies before being killed themselves! It was an amazing and challenging experience in a virtual world.

Back in the real world, we soaked up the last sun rays and enjoyed a beautiful sunset and Antwerp’s finest views, while sipping away a fresh beer on the Black Smoke rooftop terrace. Summer nights in the city of Antwerp are great! Of course, we also filled our empty stomachs with delicious food at the Black Smoke restaurant.

Check the pictures below of both the VR activity as the rooftop drinks afterwards. Or have a look at our short movie on Instagram of one team fighting against the zombies.

Fun times and great memories for team Admiral Dynamics! Most of us will now enjoy some time off because the holiday season is here but we are already looking forward to our next team event in September.

 

General Data Protection Regulation is here, are you ready?

GDPR is here, are you ready?

The General Data Protection Regulation (GDPR) goes into effect today (25/05/2018). Not many companies will be 100% ready for today’s deadline. What about you? Are you still struggling with the requirements the European privacy regulation is imposing?

Have a look at our infographic below for a quick summary about the new privacy and data rules and how we approach the GDPR.

Get in touch, we can help you to become GDPR compliant!

 

General Data Protection Regulation is here, are you ready? Contact Admiral Dynamics.

Summit EMEA Dublin 2018

Day 3 @ Summit EMEA Dublin 2018

As you could already read on our blog, our colleague Laurent Van Aert was at the Summit EMEA in Dublin the past 3 days. Laurent’s diary of the first two days are available on this blog: read his experiences of day 1 and day 2.

Curious how his 3rd day at the Summit EMEA Dublin 2018 looked like? Laurent explains it here:

“Really enjoying the final day at the Summit EMEA in Dublin. We started off with getting some profound insights in how LinkedIn can be deeply integrated into Dynamics 365, showing the immense advantages enforcing both sales as HR performances.

This session was followed with a demo on how powerful PowerApps can be to deliver a specific application for the branches of Metro Bank enabling employees to provide a great customer experience. Of course implementing new systems, apps, procedures and other within an organisation aren’t possible without taking care of the aspect of change management. Very useful insights about this matter were provided in a dedicated session concerning internal (digital) transformation.

Last but not least the Summit ended with a comprehensive and accurate representation of the developments of email integration within Dynamics 365, including the latest alteration of keeping the Outlook client and the enhancements of the fully integrated email function within the new Microsoft Dynamics 365 for Marketing module.

It has been some exciting days and the future is looking bright for sure!”

Would you like to know more about the Summit EMEA Dublin 2018? Get in touch, we’ll tell you all about it!

Digital Transformation Conference

Admiral Dynamics was a prime partner of the Digital Transformation Conference organised on Wednesday April 18 in Mechelen (Lamot Congres Center). This one-day event gave visitors the unique opportunity to get updated on the latest evolutions in digital transformation. It was the perfect occasion to have yourself immersed with inspiring keynotes, workshops, experiences, live demos and much more.

We were proud to be part of the conference and would like to thank everyone for listening to our presentations, passing by our booth and talking about their digital transformation plans.

Missed it? No worries, check out our aftermovie and find out how it was! And make sure that you’ll be there at the next edition of the Digital Transformation Conference.

Don’t have time to check out our short movie, have a glimpse at our photo album instead. You can watch it here.

 

Video & photos by CS Pictures

Summit EMEA Dublin 2018

Day 2 @ Summit EMEA Dublin 2018

As you could already read on our blog, our colleague Laurent Van Aert is currently attending the Summit EMEA in Dublin. You can read Laurent’s first day report here.

Curious how day 2 at the Summit EMEA Dublin 2018 went? Then you should read further:

“It has again been a packed day full of sessions! In the morning an elaborative session around 360° Customer Service Engagement provided us with a broad scope of possibilities for delivering a professional approach towards customers using PowerApps, Unified Service Desk solutions and more tools depending on the various ways of interaction with customers throughout the entire servicing journey.

As the deadline for being GDPR compliant is approaching rapidly, Microsoft demonstrated not only how they ensure being compliant as a data controller, but also how the Microsoft solution delivers the necessary tools and functionalities for any organisation or company in order to respond to the different challenges concerning the privacy regulation.

In the afternoon, a session on full Office 365 integration using SharePoint, OneDrive and OneNote provided quite some insights in how this can be set up efficiently and how to assure an effective empowerment of employees surfing on the wave of digital transformation. Furthermore we also had the opportunity to get deeper insights in how to guarantee an efficient implementation of Portals, including Microsoft’s new v8 multiple out-of-the-box solutions.

A final highlight of the day definitely was the Vodafone Iceland case about a effective customer engagement project using Dynamics 365/CRM showing that any digital transformation program needs to be driven by and carried throughout the entire organisation to ensure being successful. It was again a very enriching day! Tomorrow it’s already the last one but my expectations are (still) high!”

Check out this blog post for an update on day 3 of the Summit EMEA Dublin 2018.

Summit EMEA Dublin 2018

Day 1 @ Summit EMEA Dublin 2018

Our colleague Laurent Van Aert is attending the Summit EMEA in Dublin. Summit EMEA is the User Group conference that brings Microsoft Dynamics 365, AX and CRM users, industry experts and software development vendors together to discuss important issues, to learn about product updates and to find genuine solutions that suit your business needs.

You can read Laurent’s impressions of day 1:

“It has been an exciting & interesting first day at the Summit EMEA Dublin 2018! We kicked off with a promising opening presentation demonstrating how Microsoft’s Business Applications can tremendously accelerate Digital Transformation. Followed by a live demo of Customer Engagement leveraging the capabilities of Microsoft Social Engagement, Customer Engagement, Portal Technology and more tools all combined to engage with your customer making sure expectations set by the brand’s strategy and related commitments are more than met.

At the same pace more valuable insights were gained during the afternoon sessions focusing firstly on Resco’s brand new Inspections module. And last but not least, we were introduced to Microsoft Dynamics 365 for Marketing which will become the enabler for truly monitoring and steering the customer journey. I’m already looking forward to attend tomorrow’s sessions!”

Check out these blog items for more Dublin news: day 2 and day 3.

Marketoonist-Customer Journey-Admiral Dynamics

Do you ‘catch’ your customer?

Customers are more and more demanding. Your company’s success rate is measured by them, by the speed of delivery, the flexibility in performing your service, the quality of your products and services and last but not least the price of your products and services. That is why it is of the utmost importance to have an in-depth understanding of your customers’ business proposition with which you can then align perfectly to jointly increase market penetration.

Think ‘with’ your customer instead of think ‘for’ brings better alignment!

Curious how we would tackle this question?

Come and listen to one of our key notes at the Digital Transformation Conference on April 18 (Mechelen). Both Marga Van Laere and Marc Crauwels will be sharing their knowledge and experience. You could also pop over to our booth at the exhibition area. We’re delighted to provide you with our insights about ‘catching’ your customer.

Of course we can also assist you with mapping and optimising the customer journey for your business. Make sure to contact us, either at the conference or through our website. Ready for your digital transformation?

Order your ticket for the Digital Transformation Conference

As a privileged partner of the Digital Transformation Conference, we can offer you a reduction on your entrance. For the discount ticket, you will only pay €45 (instead of €75) for a whole day (including lunch and coffee breaks).

Don’t hesitate and make sure to buy your entrance ticket through our website. We’d love to meet you at the conference on April 18!

Marketoonist-Mission-Admiral Dynamics

Is your message compelling enough?

Communication is the basis of your success as an entrepreneur. It is vital to have a clear and simple message concerning your offering. Choosing the most efficient way to communicate is another aspect that will determine how convincing you will be! It is not about the number of communications, it is about the type of communication aimed at a specific target audience. Social media could help in many ways but this is not the only way to reach your prospects.

Every well-organised company should have a clear communication plan with a clear view on which channels to use in what case!

Curious how we would tackle this question?

Come and listen to one of our key notes at the Digital Transformation Conference on April 18 (Mechelen). Both Marga Van Laere and Marc Crauwels will be sharing their knowledge and experience. You could also pop over to our booth. We’re delighted to provide you with our insights about compelling communication.

Of course we can also assist you creating a digital vision. Make sure to contact us, either at the conference or through our website. Ready for your digital transformation?

Order your ticket for the Digital Transformation Conference

As a privileged partner of the Digital Transformation Conference, we can offer you a reduction on your entrance. For the discount ticket, you will only pay €45 (instead of €75) for a whole day (including lunch and coffee breaks).

Don’t hesitate and make sure to buy your entrance ticket through our website. We’d love to meet you at the conference on April 18!

Marketoonist-Blockchain-Admiral Dynamics

Are you a member of the hype?

It is cool to be part of a hype! Nevertheless, not every hype becomes the success that it was expected to be. Most of the time it is just excessive publicity and trying to raise commotion. Some people make extremely exaggerated and extravagant claims in advertising or marketing collateral. It is up to you to decide whether it’s misleading or the next big thing that will become reality.

Hypes are not the best cases to base your strategy on, but do not shy away from new developments in the market because they might improve and enrich your digital strategy!

Curious how we would tackle this question?

Come and listen to one of our key notes at the Digital Transformation Conference on April 18 (Mechelen). Both Marga Van Laere and Marc Crauwels will be sharing their knowledge and experience. You could also pop over to our booth. We’re delighted to provide you with our insights about the latest hypes.

Of course we can also assist you shaping your digital strategy. Make sure to contact us, either at the conference or through our website. Ready for your digital transformation?

Order your ticket for the Digital Transformation Conference

As a privileged partner of the Digital Transformation Conference, we can offer you a reduction on your entrance. For the discount ticket, you will only pay €45 (instead of €75) for a whole day (including lunch and coffee breaks).

Don’t hesitate and make sure to buy your entrance ticket through our website. We’d love to meet you at the conference on April 18!